GOVERNANCE POLICIES AND PRACTICES
Beneficial Life Insurance Company, Inc. is committed to conducting business in accordance with the highest ethical standards and prohibits all forms of bribery and corruption.
The Company’s Anti-Bribery and Corruption Policy prohibits corruption and bribery of any persons or entity, whether in the government or private sector, including (i) the direct or indirect offering, promising, authorizing or providing anything of value to any customer, business partner, vendor or other third party for the purpose of influencing decisions or to gain undue advantage in Company transactions, or in order to induce or reward the improper performance of an activity connected with the Company’s business, (ii) using or performing official functions for personal gain, (iii) performing or neglecting to perform any official function in exchange for receiving money, gifts, favors, benefits or anything of value in the course of business, or any actions similar to (i) to (iii).
Each of us in BenLife has the obligation to prevent or counter bribery and corruption in the Company by adhering to this Anti-Bribery and Corruption Policy. It is every director’s, officer’s and employee’s responsibility to protect the Company’s reputation by demonstrating honesty and integrity as we interact with customers, business partners, and each other.
Any act or attempt by a Company officer or employee to commit bribery or corruption should be reported to the Office of the Compliance officer or identified whistleblowing channels of the Company. The procedure for reporting and the protection afforded by the Company’s Whistleblowing Policy shall apply in each instance of reported bribery and corruption.
Violation to the Company’s Anti-Bribery and Corruption Policy is a cause for administrative disciplinary action, without prejudice to whatever civil or criminal liability/ies that may be meted out to the offending director, officer and/or employee.
BenLife is committed in the fight against money laundering and terrorism and proliferation financing. It recognizes its obligations as a covered entity and upholds the applicable laws, rules and regulations to ensure that it is not used as a channel for such illegal activities. In this respect, the Company’s Anti-Money Laundering Compliance or AML-Compliance Unit develops, administers, and maintains an effective program for compliance with the Anti-Money Laundering Act (AMLA) and all of its implementing rules and regulations, and IC, SEC, & AMLC relevant circulars and issuances.
In order to ensure Company-wide compliance with the Anti-Money Laundering and Counter- Terrorism Financing and Proliferation Financing (AML/CTF-PF) laws, rules and regulations, the BenLife has adopted and implements a sound Money Laundering and Terrorist Financing Prevention Program (MTPP), approved by the Board of Directors. It is designed in accordance with the Company’s corporate structure and risk profile and is reviewed and updated regularly to incorporate recent regulatory issuances and approved amendments. The Revised MTPP provides guidelines to combat money laundering and terrorism and proliferation financing activities, and promotes high ethical and professional standards.
The MTPP is disseminated to all officers, employees, as well as agents of BenLife who are required by law and by the Company’s policies to implement the program. Regular AML trainings and seminars are also conducted to update the Company’s directors, officers, employees, and agents of the latest AML/CTF & PF requirements, latest trends, emerging risks, and to continuously inform them of their obligations under the AMLA.
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Data privacy and security is of paramount importance to BenLife. The Board ensures that sound policy for the protection of personal data is in place. To know more about the BenLife’s data privacy and protection policy, please click here: https://www.benlife.com.ph/privacy-policy/
Data privacy and security is of paramount importance to BenLife. The Board ensures that sound policy for the protection of personal data is in place. To know more about the BenLife’s data privacy and protection policy, please click here: https://www.benlife.com.ph/privacy-policy/
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Cognizant of the natural progression of all things, the Board understands very well that retirement is inevitable. In this regard, the Board ensures that the Company adopts an effective succession planning program for directors, key officers and management, which includes a policy on the retirement age, to ensure the continuous and consistent growth of the Company, increase in shareholder’s value, promote dynamism, and avoid perpetuation in power.
In 2020, through the endorsement of the Corporate Governance Committee, the Board approved the setting of retirement age of directors and officers at eighty (80) and seventy (70) years old, respectively, as the general rule pursuant to Fit and Proper Rule and in consonance with the Department of Finance Order No. 054-2015. Notwithstanding this general rule on retirement age, as well as the term limits prescribed for independent directors, the Company strongly believes that with age often comes unparalleled wisdom and experience, expert business judgment, invaluable industry and community relations and authority, and that the best interests of the Company are served by its being able to retain directors that make very meaningful and significant contributions to the Board and the organization regardless of age. Hence, the retirement age of eighty (80) years old for directors under the Retirement Policy is not absolute as such allows the Board to waive the same for as long a director continues to be physically and mentally fit for the position and able to discharge his/her duties in accordance with the regulatory requirements, and relevant Company policies.
The Company’s Amended By-laws provides the rules on succession, replacement or vacancy in the Board due to retirement or any other reason. Vacancies in the Board may be filled up through appointment or election of the remaining directors, if still constituting a quorum; otherwise, the stockholders shall fill such vacancy in a regular or special meeting called for such purpose.
Directors do not receive any retirement benefits. The Executive Director is eligible for regular retirement benefits given to employees of the Company.
Retirement of Officers is done with the requisite succession planning and in accordance with the Company’s policies and implementing guidelines of its retirement plan for all employees, Labor Code, and the Revised Corporation Code of the Philippines, and all other relevant laws and regulations.
The Company is prudent and exercises due diligence in selecting members of Senior Management. The Board ensures that Management’s Succession Program is effective in identifying and preparing the successors to ensure that the Company would have high-caliber leaders. A formal process is followed to ensure that a candidate chosen for a Senior Management role is fit and proper for said key position, taking into account his/her experience in insurance/finance or related field, and integrity, among other requirements. The process involves a candidate profile review by Senior Management led by the President through an interview, aside from the Human Resources Group conducting the reference background check. Furthermore, the candidate profile is also reviewed by the Nominations and/or Corporate Governance Committees as applicable. If found suitable, the candidate is endorsed to the Board of Directors for final appointment approval.
It is BenLife’s policy to encourage everyone – employees, policyholders, clients, customers, shareholders, consultants, agents, vendors, or third party service providers – to notify, report or provide information to the Company, when they have reason to believe that, or become aware of, any suspected questionable or illegal activity, misconduct or unethical behavior, fraud or any other malpractice which the Company has been or may become involved, thru the following channels:
For any customer concerns: For employee concerns:
mgeang@benlife.com.ph mardellosa@benlife.com.ph
customercare@benlife.com.ph hr@benlife.com.ph
T: +63(02) 8818-8671 loc. 8524 T: (02) 818-8671 loc. 8702
For any shareholders concerns: For any sales & agency concerns:
corpsec@benlife.com.ph mmcquinitio@benlife.com.ph
T: (02) 818-8671 loc. 8713 T: (02) 818-8671 loc. 8571
Office of the Compliance Officer
compliance@benlife.com.ph
T: (02) 818-8671 loc. 8713
7/F BenLife Bldg., 166 Salcedo St., Legaspi Vill.,Makati City
BenLife’s Whistleblowing Policy requires Board and Management to ensure that adequate support is provided to the Whistleblowers and witnesses to encourage them to raise concerns without fear of reprisals. The Policy provides protection from retaliation. The Company reserves the right to take appropriate actions against anyone who initiates or threatens to initiate retaliation against those who have raised concerns under this Policy. In particular, employees who initiate or threaten retaliation will be subject to disciplinary actions, which may include summary dismissal.
By default, the identity of the Whistleblower is kept confidential and all reports are handled and investigated fairly and accordingly. The Whistleblower shall be informed of the status of the report.
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